Frequently Asked Questions



Getting Started

What is Fueloyal?
Headquartered in Chicago and founded in 2015 Fueloyal is a provider of most advanced hardware and software fleet management solutions to help companies operating fleet of vehicles reduce costs and increase efficiency.
What are the products Fueloyal offers?
  1. Smart Fuel Cap
  2. Vehicle GPS Tracking
  3. Asset GPS Tracking
Who should use Fueloyal?
Fueloyal is designed to be used by any company operating fleet of vehicles that want to improve their fleet management procedures and reduct cost.
How to get started?
Getting started is very easy and it takes only 45 seconds. Go on our home page and order one of our devices. Upon delivery our customer support will contact you to assist you in case there is need and onboard you to our system. Our user dashboard is very easy to use and accessible from anyplace in the world trough any internet connected device.
Is it expensive and is there any long term contract required?
To make it easy to onboard you all our devices have the same price of $79.99. After you activate your devices there will be monthly service fee added. There is no contract required what so ever. It is pay as you use so you can stop using our solution any time.
What is the warranty?
All our devices are delivered with 5 year warranty.
Is support included in pricing?
Yes, you have unlimited access to our customer support by using our free toll numbers.
Who is paying for shipping and delivery?
All the shipping and delivery costs are paid by Fueloyal. We are not charging our customers any additional money.
What happens with the batteries?
If you are using asset tracking devices or Smart Fuel Cap all the batteries will be replaced for free by us before they drain out. It is estimated that batteries need to operate for minimum of 2 years.
Is Fueloyal hardware or software solution?
Actually it is both. You will get devices to install on a truck and access to our web based user dashboard.

Smart Fuel Cap

What is Smart Fuel Cap?

Fueloyal developed and launched a internet connected device called Smart Fuel Cap that uses data and analytics to solve the $10B/year problem of overspending on fuel, fuel theft, and company fuel card misuse in the US trucking industry.

The patented, retrofitted device can be installed in just 5 seconds on any 18-wheeler truck, allowing trucking companies to save an average of $300 per truck each month.

Who should use Smart Fuel Cap?
Any trucking company that has more than 2 18-wheeler trucks and whose drivers are using company fuel card to fuel their trucks.
How it works?

Very simple actually - that is what makes it great solution.

In simple words - It will measure the amount of fuel that went inside of the fuel tank (this way it forces drivers to put entire purchased amount of fuel inside of the fuel tank) and due to dual layer of anti siphoning protection it will make sure nobody can take the fuel out of the fuel tank,

Once it measure the ammoniate of added fuel by using 3G modem it will send the data to the company Headquarter/Computer and it will match those results with fuel card/debit card/credit card bill. If there is any mismatching it will alarm the company.

Vehicle GPS Tracking

What is Vehicle GPS Tracking?
Fueloyal developed patented and unique vehicle GPS tracker that will use GPS sensors to monitor and track position of any vehicle in real time. Supported by 3G modem installed it will provide real time communication with company.
Who should use Vehicle GPS Tracking?
Any company operating fleet of vehicles and want to improve and monitor the usage of them.
Is it a hardware or a software?
It is both actually. Upon installation of the GPS tracker inside of the vehicle and activating your devices you will get access to our user dashboard that is very easy to use and accessible from anyplace in the world trough any internet connected device.

Asset GPS Tracking

What is Asset GPS Tracking?
The vehicles you use to transfer goods and services aren’t the only assets that can take advantage of GPS-based solutions. Through the simple and quick installation of small, mountable asset-tracking hardware on your assets, you can easily monitor the location of your equipment via your laptop or smart device.
Who should use Asset GPS Tracking?
Any company operating assets such as trailers, semi-truck trailers, forklifts, zoom-boom, construction equipment, containers and bins.
Is it both hardware and a software?
That is correct - in order to have hardware working you need to have software to run it. Our software is web based app accessible from any internet connected device (computer, laptop, tablet or smart phone) via our www.fueloyal.com website.

Billing

How billing works?
Billing is automatically done every month by charging your company fuel card you used to activate the devices upon delivery.
Can I change the payment card?
Of course, you can modify the payment card anytime you want.
Can I cancel the usage anytime I want?
Yes, you can! We at Fueloyal don’t require any long term contracts so you can cancel your subscription free of charge anytime you want.
What happens with device after I cancel the subscription?
Since you paid for the device it is yours to keep it. You can use your devices anyway you want or you can reactivate them in the future.