6. Years Of Service
The trucking business has a lot of competition so being in the trucking business 20 or 30 years means a lot. Being among the trucking companies in Texas that survived for a long period of time indicates that you are doing a great job.
The trucking company that is in the business for a long time with maintaining great safety record is always a great choice for a business partner.
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The freight needs to be transported safely from point A to point B and trucking company with a great experience knows that the freight needs to be tracked every step of the way providing a reliable information to their clients about the location and the condition of the freight.
7. Great Customer Service
Providing on time information to the customers require a team that is:
- Polite and nice
Having a great customer service that will be always available to your customers will for sure increase the customer satisfaction and will give you a chance to deserve your place in the best trucking companies in Texas.
8. Thinking Outside The Box
Sometimes thinking outside the box can increase the profit which means finding a creative way to keep the employees and customers happy.
Most of the successful trucking companies in Texas are providing bonuses and special privileges to the most responsible truck drivers.
- Rewarding the best employees provides loyalty and appreciation from them to the company. This is the way to keep the drivers happy and motivated and at the same time to give a role model to the rest of the truck drivers.
- Other trucking companies allow animal companion which attracts some of the best truck drivers who seek for trucking companies that have a pet policy.
- Another practice is team driving jobs where the truck driver can drive with another driver and in that way the company will get improved performance and shorter delivery time.
9. Provide Real Time Fleet Trucking
Real time trucking is definitely one way to provide reliable and correct information to your clients and save the dispatchers’ time.
What I mean by this: if your clients can check the latest updates about the freight they will not bother to call the dispatcher and ask that information.
This means that your dispatchers will not waste time answering the questions about the location of the freight. This practice will give more time to the dispatchers to organize them self which will make them more focused and effective to others tasks such as monitoring the driver behavior and safety of the freight.
Trucking companies in Texas that managed to:
- Control the fueling
- Decrees the reckless driving
- Monitor the truck condition
- Reduce the idling time
- Provide real-time information to the clients
- Decrease the fuel consumption by 20 – 40%
- Increase the driver productivity more than 15%
- Improve the Customer Satisfaction more than 50%
- Increase the profit
10. Have Good Comunication With The Brokers
Freight Broker is the person in between your clients and you so it is always a good thing to have a great connection to these guys. They have a long list of shippers that need your services and if you are good to them they will be good to you.
Trucking companies that learned to treat the brokers as they treat their clients with the same honesty and respect become one of the powerful trucking companies in Texas.
10 Characteristics of a Great Truck Driver
One trucking company can have the best trucks and the best technology but if the great truck drivers are not part of that combination the company may have a hard time to win the battle that exists from the begging of the trucking, between the trucking kingdoms.
Trucking companies in Texas that have in their forces the best of the best truck drivers may win the throne.
Truck drivers are the most important segment of one trucking company because they are in direct connection with the:
So which qualities the best truck drivers owns?
1. Perfect Driving Record
Driving behavior affects the safety record of the company among the other factors. Best trucking companies in Texas have trained truck drivers capable of performing safe transportation with honoring the federal safety requirements and regulations.
- National Highway Traffic Safety Administration NHTSA
- State traffic laws
- Governors Highway Safety Association (GHSA)
- The Department of Transportation (DOT)
2. Mechanical Skills
Some truck repairs can be fixed by the truck driver with basic knowledge. When something can be fixed without a professional servicer always saves money and prevents downtime.
A great truck driver with small mechanical skills can ensure the safety of the truck, the load and the other participants on the highway.
3. They are Reliable
The trucking companies in Texas that have reliable truck drivers have more chances to meet the customer deadlines and requirements.
A reliable truck driver is aware that he needs to meet the expectations or even better to go beyond them to ensure customers satisfaction and company rating.
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4. They are Focused
Being focused when driving and being aware of the condition of the truck, the traffic, the other participants on the road, the federal regulations makes the driver capable of reacting on time or fixing the problem on time.
Revealing a truck defect before it occurs can save a lot of money for the company. Also, a focused driver means that he is capable of managing his time properly with respecting the hours of service.
5. They are Honest
A great truck driver never will put his honesty on a question mark. Being honest about some issue ON time is always a positive side even when the damage is made.
The best trucking companies in Texas learned how to motivate their truck drivers to be honest about the mistakes they make and knowing the truck drivers mistakes on time gives an opportunity for fixing that problem on time before it cause larger damage.
Also, a great truck driver will never try to get to the goal using shortcuts. He knows that mistake of that kind can cause the company money and clients. Better take more time than going on the dark valley where bad things can happen.